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[24]7 Closes Transaction for Microsoft Assets
PV.Kannan | May 17, 2012
[24]7 today announced that it has closed the transaction related to Microsoft’s interactive self-service assets, announced on February 7, 2012. This has resulted in the merging of clients, people and technologies into [24]7, and also includes an R&D partnership, long-term IP licensing, and Microsoft taking an equity stake in [24]7.
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The Deal is Done—[24]7 is Now the World’s Largest Self-Service Company
Kathy.Juve | May 16, 2012
As you’ll read in our news announcement this morning, we have officially closed our transaction with Microsoft. [24]7 is now augmented by great new talent, new clients and new technologies, as well as an ongoing R&D partnership and long-term IP licensing with Microsoft. As also announced, Microsoft has taken an equity stake in [24]7.
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[24]7 Raising Eyebrows…and the Customer Service Bar
Kathy.Juve | May 11, 2012
As you may have noticed, [24]7 has a new face, and we’re raising awareness these days--as well as some eyebrows (see 1:52 in the video, where what we’re doing is so futuristic it’s compared to “fantasy life”)—across the industry with our recent partnership news with Microsoft, and the honest comments we’ve made on what we like to call the “Customer Service Stone Age”—basically the currently state of customer service and how technology can be leveraged to improve the customer experience.
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